Help Center
Frequently Asked Questions
Find answers to common questions about ParkAgenda’s parking management platform. Can’t find what you’re looking for? Our support team is ready to help.
Verified Parking Solutions
Secure Help Center
Account & Billing
How do I update my billing plan?
Security & Privacy
How does ParkAgenda secure my data?
Multi-Site Management
How do I add another parking location?
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Popular Questions
Browse our most frequently asked questions by category
Account & Billing
Log in to your ParkAgenda dashboard, go to “Billing & Plans,” and select the plan you’d like. Changes take effect immediately with prorated billing adjustments.
We accept all major credit cards, PayPal, and bank transfers. You can manage your payment methods in the “Payment Settings” section.
Yes. In “Billing and Plans,” click “Download Invoice,” then choose the period.
Security & Privacy
We use industry-standard TLS encryption for all data in transit and AES-256 encryption at rest. Access to your account is protected by JWT-secured API authentication.
No. We never sell or share your private parking data. See our Privacy Policy .
Using ParkAgenda
In your dashboard, click “New Reservation,” select the parking location, set arrival and departure times, and click “Confirm.” You’ll get an instant confirmation.
Use our CSV import tool under “Reservations > Bulk Import,” or integrate via our REST API for real-time updates.
Go to “Agenda” in the sidebar—there you’ll see live check-ins, check-outs, and parking availability in real time.
Integrations
Native integrations are available with several booking partners. Enable them in “Settings > Integrations.”
To integrate a new platform, please request it from our team.
Yes. In the Reservations or Agenda views, click “Export” to generate a CSV or Excel file.
Multi-Site Management
To create a new location, contact our team. We add the site, configure access and assign the appropriate roles.
Yes, under “Team Management,” you can set role-based access so operators only see the sites they manage.
Support & Training
Click “Contact Support” in the Help Center or email support@parkagenda.com; we reply within 2 business hours.
Yes, every plan includes a 1-hour live onboarding demo. Schedule yours via Settings → Onboarding.